I had a great experience at Sierra Nevada Hearing Aid Center. Dr. Dean took the time to diagnose my hearing, explain everything and showed me the different options and features of hearing aids, and NO PRESSURE! I now hear things that I hadn't heard for quite awhile: things like the clock on the wall, computer noises, but most importantly, I hear my wife talking. I like that and she likes that. Dr. Dean and her staff were great! I had previously seen a hearing Doctor and unless you were willing to commit to purchase, he really wasn't interested, and didn't test my hearing. These gals are great! I would recommend them because of the professional service I received and very friendly experience. I felt I already knew the Doctor and her staff.